Q

【Data Link】I would like to know the procedure for backing up and transferring data using Apple.
Data Transfer

A

【Procedure for Data Link using Apple】
After setting up backing up for the account you wish to link, install the app on your new device and transfer your data.
*We strongly recommend that you set up backing up even if you do not plan to use a new device, in order to protect your account.
The detailed steps are as follows.


■Backing up data with Apple

① On your current device, select "Menu" → "Data Link" → "Apple" and then press "Login with Apple" in the "Data Back Up with Apple" page.
② Web browser for your device will open showing the login page for the Apple.
Enter your Apple account name/mail address to set up the back up of your data.
*Please use your Apple account.
Please be aware that you may not be able to retrive your data if you log-in to an account that is not your own.


■Transferring Your Data with Apple
① Install Treasure Cruise on your new device.
② Tap the 'Support / Data Link' button in the top right corner of the Title screen, and then select "Data Link" → "Apple" → "Transfer Data with Apple" and select to login with your Apple account.
③ On the Apple login screen, login with your Apple account name/mail address, and verify the account.
④ After Treasure Cruise opens, please select "Yes" when asked to begin the data transfer.
*Please confirm the Pirate Level and Nickname are correctly displayed before proceeding with the transfer.
*You can also access 'Data Link" from the "Menu".


■Precautions when transferring
The following cannot be transferred and cannot be restored.
・Favorite Characters
・Favorite Friends
•Mail/Friend Approval

Rainbow Gems will not be transferred when transferring between different OS's (this also includes Rainbow Gems you've received for free).
If you transfer data without obtaining items such as characters or Rainbow Gems attached to Mails, those items cannot be transferred or restored.
Also, if you are in the middle of a quest/Treasure Map at the time of the transfer, you will not be able to return to that quest/Treasure Map after transfer is complete.

For the backingup data, refer to “I would like to know the types and importanta points of the procedure for data link.”
【iOS】
【Android】

Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP